Teams-Native Support
Handle all customer conversations within Microsoft Teams. No need to switch apps or learn new tools.
Support Unicorn for Microsoft Teams
Bring AI Agent for customer support directly into Microsoft Teams
Why Use Support Unicorn with Teams?
Channel-Based Organization
Route different conversation types to specific Teams channels. Keep support organized and easy to manage.
AI Automation
AI responds to routine inquiries automatically, notifying your team only when human expertise is needed.
Team Collaboration
Mention colleagues, share context, escalate to specialists - all within the conversation thread.
Multi-Channel Support
Handle live chat, SMS, and WhatsApp conversations all from Teams. One hub for all customer communication.
Enterprise Security
Built for Microsoft 365 environments. SSO, compliance, data residency - all enterprise-ready.
Perfect for Microsoft Teams Users
Work in Your Preferred Tool
If your team already uses Teams, why force them to learn another platform? Support from where you work.
Enterprise-Grade Security
Leverage Microsoft's security infrastructure. HIPAA, GDPR, SOC 2 - we meet enterprise compliance needs.
Seamless Integrations
Works alongside your other Teams integrations. Dynamics 365, SharePoint, Power Platform - all connected.
Reduce Training Time
Your team already knows Teams. Zero learning curve, immediate productivity.
Transform Teams into a Support Powerhouse
Add AI Agent for customer support to Microsoft Teams today.
Microsoft 365 compatible • Enterprise-ready • No credit card required