Visual Support Workflow
Customer conversations create Monday.com items automatically. Track support requests through your custom workflow boards.
Support Unicorn for Monday.com
AI Agent for customer support integrated with your Monday.com workflow
Why Use Support Unicorn with Monday.com?
Custom Board Integration
Map conversations to any Monday board. Support, Sales, Operations - route to the right team's workflow.
AI Automation
AI handles routine questions while complex issues flow into your Monday boards for team collaboration.
Status Sync
Monday.com status updates sync back to customers. Keep customers informed as items move through your workflow.
Team Collaboration
Assign items, add comments, attach files - your team collaborates in Monday while customers get updates instantly.
Custom Field Mapping
Map conversation data to Monday columns. Priority, category, customer tier - populate automatically.
Perfect for Monday.com Teams
Work in Your Workflow
If Monday.com is your project management hub, make it your support hub too. Everything in one place.
Visual Support Pipeline
See support requests move through stages. Identify bottlenecks, track team performance visually.
Automate Routine Work
Use Monday automations with support triggers. Auto-assign based on topic, notify stakeholders, update CRM.
Cross-Functional Visibility
Sales, product, engineering can all see support conversations in their Monday boards. Better collaboration.
Add AI Support to Your Monday.com Workspace
Integrate intelligent customer support with your Monday workflow.
Monday.com integration • No credit card required • Setup in minutes