Why Choose Support Unicorn Live Chat?

AI-Powered Responses

Visitors get instant, accurate answers 24/7. AI trained on your knowledge base provides human-quality responses.

Seamless Human Handoff

When AI can't help, conversations seamlessly transfer to your team with full context. No repetition needed.

Customizable Widget

Match your brand colors, position, and messaging. Fully customizable to blend perfectly with your website.

Mobile Responsive

Works beautifully on desktop, tablet, and mobile. Your customers get great support on any device.

User Identification

Identify logged-in users automatically. See customer history, subscription status, and previous conversations.

Rich Messaging

Send images, files, links, and formatted text. Provide visual assistance when customers need it.

How It Works

1

Create Your Widget

Customize colors, position, and welcome message. Preview how it looks on your site.

2

Copy Embed Code

Get a simple JavaScript snippet. One line of code to add to your website.

3

Train Your AI

Upload FAQs, documentation, and knowledge base. AI learns to answer visitor questions.

4

Go Live

Widget appears on your site. Visitors start chatting, AI starts helping.

5

Handle Escalations

When AI needs help, conversations route to your team via Slack, email, or your preferred platform.

Benefits of AI-Powered Live Chat

Instant Responses, Zero Wait

Visitors get answers in seconds, not minutes or hours. Dramatically improve conversion rates and satisfaction.

24/7 Availability

Provide support around the clock without hiring night shift staff. AI never sleeps.

Increase Conversions

Answer pre-purchase questions instantly. Reduce cart abandonment and boost sales.

Scale Without Hiring

Handle unlimited concurrent conversations. No per-agent pricing, no seat limits.

Perfect For

E-commerce Stores

Answer product questions, sizing, shipping, returns. Reduce abandoned carts with instant answers.

SaaS Platforms

Help visitors understand features, pricing, and implementation. Qualify leads automatically.

Service Businesses

Answer availability questions, provide quotes, schedule appointments. Capture leads 24/7.

Educational Institutions

Answer admissions questions, program details, deadlines. Support prospective students anytime.

Add Live Chat to Your Website Today

Start providing instant, intelligent customer support.

No credit card required • Setup in 5 minutes • 50 free messages