Our Mission
We believe customer support should be simple, not complicated. Traditional support platforms are bloated with features teams don't need, forcing support agents to juggle multiple tools and interfaces.
Support Unicorn was built to solve this problem. By bringing all customer conversations directly into Slack - where your team already works - we eliminate context switching and make it natural for teams to collaborate on customer issues.
AI-Powered, Human-Centered
Our AI agents don't replace your support team - they augment them. By automatically handling routine questions, AI frees your team to focus on complex issues that require human judgment and empathy.
You train the AI on your own knowledge base, ensuring responses are accurate and on-brand. When the AI encounters a question it can't handle, it seamlessly escalates to your team.
Built for Growth
Whether you're a startup with a few customers or an enterprise serving millions, Support Unicorn scales with you. Start with our free plan and upgrade as your support needs grow.
Get in Touch
Have questions? Want to see a demo? We'd love to hear from you. Contact us